WHO WE ARE
A Visão e Visual is an online store specializing in contact lens products, including contact lenses, maintenance solutions and optical accessories. Our great task is to win the confidence of consumers with quality service, specialized service, safely and quickly.
We have as high priority the security of personal data of our customers and as such we take seriously payments available in our online store: payments via credit card using the PayPal, the best known system, used and safe for online payments; bank transfer, which may be effected through "home banking" system, at the counter of your bank or any ATM; or payment to the collection, which is performed only upon delivery of the order.
The purchases made at the online store Visão&Visual are safe. In using a digital certificate ensures our identity and SSL encryption of data transmission (security layer protocol closed-coding system). This is a technology that is among the most currently available guaranteed for e-commerce. The SSL protocol encrypts the data making them impossible to manipulate and decipher. In this way customers can not only navigate safely on our website, you can also keep your identity protected.
So we have a secure and gated system in reception and transmission of sensitive data (such as personal data and parcels) of consumers by providing the utmost confidentiality in accordance with the provisions of Law 15/1999 of 13 December.
The Visão&Visual offers various payment methods so you can conveniently pay for ordered products, and you can make the payment online or offline. The choice of method of payment will be made in the final stage of the purchasing process.
This is the most known system used and secure online payments. You can add any of your credit card to your Paypal account and take advantage of this payment method in our shop. Make payments securely click of a button. With PayPal, you need not enter their financial information whenever you make a purchase. You will simply be redirected to PayPal page, where you should make your login and validate the payment. After that we will return to our store to complete your purchase.
There is the possibility to make payment by bank transfer: All data for payment will be provided at the end of purchase. During the transfer process, the reserved field observations just have to put the reference of the respective order. To avoid delays, the order will be validated after sending the proof of payment to: email@example.com. After being received the order payment will be prepared and dispatched.
You can also choose to pay only upon delivery of the ordered item. To do this, simply select the method of payment to the collection / cash on delivery at the end of your purchase. This payment method has additional costs, depending on the type of order requested.
All items of Visão&Visual have as the carrier scheduled for delivery in mainland Portugal and Islands: 2-5 business days. Other countries in Europe have the expected delivery 6-15 business days and the Rest of the World 15-30 business days. If delivery can not be successful, the court will be subject to new billing sizes.
Delivery times do not include the order preparation time, it will only be made upon receipt of the respective amounts, except in case of payment for recovery. Orders made before 16h on weekdays, will be processed and shipped (when in stock) the same day. All other requests will be processed the next business day.
The value of shipping varies depending on the country, quantity and weight of the selected products. The value for Portugal mainland and islands is from the € 3.94 (incl. VAT) in case of pre-payment and from € 6.15 (incl. VAT) for sending to the collection. In the case of international shipping, the values of the sizes will range from € 12.30 (incl. VAT).